What not to do, and what to post when stuck.
Everything below is what our team hears from new therapists in their first 45 days. Read it once now; skim it again on Day 15 when the questions actually hit.
- I have posted for 7 days and got zero DMs. Is this working?
- Yes, this is normal. Day 1-14 is baseline building - nobody knows you exist yet. Most therapists get their first inquiry between Day 21 and Day 35, and that is after ads have been running for a week. If you reach Day 45 with the full plan followed and zero clients, contact our team - we will review your profile.
- How do I handle a rude or inappropriate DM?
- Do not reply. Do not engage. Use Meta's block-and-report option and move on. Do not screenshot and post it publicly - that escalates and can backfire. The fastest way to lose an afternoon is to argue in a DM thread.
- Should I discount my first booking to land it?
- No. A discount on your first session says "my work is not worth full price" and anchors the client to the lower number forever. Instead, add value: offer a free 15-minute extension, or a free consultation before the session. Value adds land; price cuts devalue.
- What if someone asks for services we do not offer?
- Polite decline, then redirect to what you do offer. Example: "I specialise in deep tissue and Swedish. For that specific service, I do not have the training - you might check [name a different professional]." Never fake expertise; one bad session kills 30 good reviews.
- Can I use ChatGPT or other AI for captions?
- Use it as a draft, never as the final. Edit every caption until it sounds like you, not a template. Readers spot generic AI copy in one scroll, and Meta is starting to detect and throttle mass-produced AI text.
- What photos are allowed on my page?
- Allowed: your face if you are comfortable showing it, your hands at work, your treatment room, your materials (oils, stones, towels, diffusers), a simple branded name-and-city card. Many therapists prefer privacy and skip the face entirely - that is completely fine. Not allowed: stock photos, client faces (privacy), heavily filtered or beauty-edited images, or anything that could be flagged as adult content. When in doubt, leave it out.
- Can I post the same thing on Facebook and Instagram?
- Yes for the core content, but post to each platform separately by hand. Never use Meta's auto-cross-post feature - it flags as robotic and reach gets cut on all three platforms. Upload the same photo or reel to Facebook, Instagram and Threads as three separate posts, ideally 30-60 minutes apart, with slightly different captions. Format each natively too: Instagram wants square or 4:5 crops with 5-8 hashtags; Facebook handles landscape and ignores most hashtags; Threads wants a shorter, conversational version. Takes 15 extra minutes, pays back in reach.
- Should I post reels or photo posts?
- Both, every single day. Reels get 3-5x more reach to cold audiences; photo posts build trust and are simpler to produce. Target: one post or reel every day, on every platform, posted separately. A day without posting is a day the algorithm deprioritizes you. Alternate photos and reels through the week so you are not forced to shoot video daily.
- What time of day should I post?
- See the "When to post" section of this guide for the full table. Short answer: weekdays 9-10 AM, 1-2 PM, and 7-9 PM IST. Weekends shift earlier - 10 AM to noon IST works best.
- Is it OK to buy followers or likes?
- No. Bought followers never book, and Meta's algorithm detects engagement that comes from fake accounts. Your page gets throttled, not boosted. Every fake follower makes your real reach worse, not better.
- A client is demanding my personal phone number. What do I do?
- Use WhatsApp Business with a dedicated number if you can afford a second SIM - it is the cleanest solution. If you must use your personal number, set clear contact hours (example: 9 AM to 8 PM) and do not reply outside them. A client who cannot respect your hours is a red flag.
- Can I post reviews from friends on my page?
- No. Fake reviews are a Meta policy violation and most clients detect them instantly - phrasing that is too polished or too generic. Real reviews from real clients only. It is slower but it compounds.
- Should I run a Facebook Page AND an Instagram Business profile?
- Yes - a Facebook Page and an Instagram Business account, linked. Not a personal Instagram. The Business account gives you Insights, shoppable tags, and ad compatibility. Keep your personal social life off both.
- What if my Page gets flagged or restricted?
- Do not panic. Go to Page Settings, then Support Inbox - Meta will tell you the reason. Most restrictions are for a copyright strike on an image or overly promotional wording. Remove or edit the flagged post, file a polite appeal, and wait 3-5 days.
- When can I upgrade to Premium on the platform?
- Any time. Premium skips the 45-day organic-growth phase and gives you direct bookings from the platform. If you enjoy building your own brand on social and have 15-20 minutes a day, the Free path works too. Many therapists do both.