DATA PROTECTED

Privacy Policy

Executive-Level Privacy Protection

Last Updated: January 27, 2025

1. Introduction

Elite Spa maintains the highest standards of privacy protection for our discerning clientele.

This Privacy Policy explains how Elite Spa collects, uses, protects, and manages your personal information when you use our premium wellness platform. We are committed to providing executive-level confidentiality that matches the luxury of our services.

Our Privacy Commitment

  • • Military-grade encryption for all data transmission and storage
  • • No sharing of personal information with third parties for marketing
  • • Executive-level access controls and security protocols
  • • Complete transparency about data collection and usage

Your trust is paramount to Elite Spa's mission of delivering uncompromising luxury wellness experiences. This policy reflects our unwavering commitment to protecting your privacy.

2. Information We Collect

Account Information

  • Name, contact details, and age verification for legal compliance
  • Professional/business contact information (handled with executive discretion)
  • Premium subscription preferences and service customization needs
  • Authentication credentials (encrypted and securely stored)

Service Data

  • City-level location for service matching (no specific addresses stored)
  • Appointment scheduling and availability preferences
  • Service feedback and quality ratings (anonymized)
  • Platform usage patterns for service improvement

What We DON'T Collect

  • • Specific residential or office addresses
  • • Detailed personal health information
  • • Social media profiles or external account data
  • • Unnecessary tracking or behavioral analytics

Technical Information

We collect minimal technical data necessary for platform security and performance, including device type, browser information, and connection security metrics. All technical data is processed anonymously whenever possible.

3. How We Use Your Information

Concierge-Level Service Delivery

  • Match clients with qualified therapists who meet executive standards
  • Coordinate discrete appointment scheduling and logistics
  • Process premium subscription payments with bank-level security
  • Provide executive customer support and concierge services

Enhanced Security & Safety

  • Executive-level identity verification for all platform users
  • Advanced background screening for our therapist network
  • Real-time security monitoring during appointment coordination
  • VIP emergency response and safety protocol management

Executive Privacy Standards

All data usage follows executive privacy protocols with attorney-client privilege level confidentiality. Your information is processed only for the specific purposes outlined in this policy, with no secondary usage or marketing applications.

4. Information Sharing & Disclosure

What We NEVER Share

  • • Executive identity or business affiliations
  • • Specific location or address information
  • • Personal contact details or communication records
  • • Payment information or financial data
  • • Any personally identifiable information for marketing purposes

Limited Sharing for Service Delivery

Elite Spa operates with a strict "need-to-know" policy for information sharing:

  • Therapists receive only appointment time, duration, and general service area
  • No client names until final appointment confirmation
  • Emergency contact information shared only during active appointments
  • All communication occurs through secure platform channels exclusively

Third-Party Service Providers

We work with carefully selected partners for essential services, all bound by executive-level confidentiality agreements:

  • Secure payment processors (encrypted data transmission only)
  • SMS providers for appointment notifications (phone numbers only)
  • Cloud security providers for data protection (anonymized data)

5. Your Privacy Rights & Control

Executive Privacy Controls

Access Your Data

Request complete copy of all personal information we have about you

Delete Account

Immediate and complete removal of all personal data

Data Portability

Download your data in portable, machine-readable format

Correct Information

Update or correct any inaccurate personal information

Contact Privacy Team

Elite Spa Privacy Team

Email: [email protected]

Phone: +91-800-PRIVACY

Response Time: Within 24 hours for all privacy requests

6. Security Measures

Data Protection Infrastructure

  • 256-bit SSL encryption for all data transmission
  • Encrypted database storage with regular security audits
  • Multi-factor authentication for account protection
  • Regular staff training on privacy and data protection
  • Incident response procedures for any security breaches

Executive Security Standards

Elite Spa employs military-grade security protocols typically reserved for government and financial institutions, ensuring your data receives the highest level of protection.

7. Policy Updates & Contact Information

Privacy Policy Updates

Elite Spa reserves the right to update this Privacy Policy at any time. Material changes will be communicated to users with 30 days advance notice. Continued use of the platform after changes constitutes acceptance of updated Privacy Policy.

Legal Compliance

This Privacy Policy complies with applicable data protection laws and regulations. For questions about specific legal requirements or compliance, please contact our legal department at [email protected].

This Privacy Policy was last updated on January 27, 2025, and is effective immediately for all Elite Spa platform users.